Case Study 2 - Pushing Paper

|[pic] |Case Study 2-1: Pushing Papers Can be Fun | Case Synopsis The chief of jurisprudence in a large city government describes the problem of acquiring his officers to do paperwork. The officers enjoy working with the public and apprehending criminals, not dumbfound down at a desk. The paperwork is boring, but can make the remainder in convictions. The Chief has no financial rewards (bud nominate crunch) and promotions are resolute by seniority, not the quality of paperwork. Officers were trained to perform channel work, not fill out forms. Arrests, not paperwork, get noticed. credence achievement is due to too many factors to be a achievement criterion. Suggested Answers to Case Questions 1.What mental process problems is the superior trying to comprise? The main problem in this case is poor police report of incident s, as rise up as the resulting lost cases in court. 2. work the MARS model of individual behaviour and performance to identify the possible causes of the unacceptable behaviour. Motivation. There are some(prenominal) facts that designate that the poor paperwork is due to lack of motivation.

First, officers come into this calling because they require to work with the public and catch criminals, not sit in an office filling out reports. Thus, the paperwork task does not conform to their needs for personal growth. Second, social rewards (praise, recognition) result from the external activities, not pap erwork. Third, financial rewards do not enco! urage deal to do paperwork. Promotions are based on seniority, so they actuate officers to catch ones breath with the force, not to complete paperwork. Competitions did not work, either. Ability. It isnt certain that officers are able to complete the paperwork task well enough. They dont seem to receive any dressing in this area. However, the captains discussion of the report opposition suggests that at least(prenominal) some officers are able to...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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